Introduction
This Privacy Policy describes how REYPAL and its affiliates (collectively “REYPAL, we, our, us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://reypal.com (hereinafter referred to as the Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes, but is not limited to, personal data/information provided to us during sign-up/registering or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. Sensitive personal data may be collected with your consent, such as your bank account, credit or debit card information, or biometric information like facial features or physiological data (to enable certain features on the Platform). You may choose not to provide certain information, but this may restrict access to certain features or services on the Platform.
Usage
We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders, enhancing customer experience, resolving disputes, troubleshooting issues, and other functions necessary to provide our services. Your access to certain products/services may be affected if permission is not provided.
Sharing
We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities may market to you unless you explicitly opt out. We may also disclose personal data to third parties such as sellers, business partners, and third-party service providers as needed to provide our services or comply with legal obligations. Disclosures may also be made to law enforcement agencies if required by law.
Security Precautions
To protect your personal data from unauthorized access, disclosure, loss, or misuse, we adopt reasonable security practices and procedures. However, as data transmission over the internet cannot be completely secure, there will always remain certain inherent risks regarding the use of the Platform. Users are responsible for safeguarding their login credentials.
Data Deletion and Retention
You may delete your account by visiting your profile settings on our Platform, but this will result in losing all account-related information. We retain your personal data for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. Retained data may be anonymized for research purposes.
Your Rights
You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Consent
By using the Platform, you consent to the collection, use, storage, and processing of your information in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting our Grievance Officer, though doing so may restrict access to certain services.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. Please check periodically for updates.